Hire terms and conditions

The hirer agrees to insure the goods against loss, theft or damage at their own expense for the period of hire. The hirer also agrees to take appropriate care to ensure the security of the hired goods while in their possession and in transit. Title to all hired items shall remain with London Art Workshop Ltd at all times. All hire items are accepted as working and in good order at the time of dispatch.

The hirer shall not sell or part with possession or control of the goods at any time during the period of hire. Hire items will not be taken out of Great Britain without prior written authorisation from London Art Workshop Ltd. Any goods hired are the direct responsibility of the hirer once they have left our premises. We can facilitate delivery and collection of goods with reputable third-party couriers on your behalf, but the hirer undertakes responsibility for them from the moment they are in transit until they are signed off as returned in good order by us. Please organise your own transport if you are unwilling to accept this.

The hirer is responsible for all additional transport costs arising from loading and waiting delays, and rescheduling. Under no circumstances will the hirer add to, alter, modify, adapt or interfere with in any way any item hired, nor will they allow any other party to do so. The hirer will be charged for any damage, repairs and/or maintenance to the item that arises through misuse or negligence. For charges see Terms & Conditions.

The hirer will notify Artplinths immediately should the hired goods be stolen, lost or damaged in any way. The hirer agrees to pay Artplinths full, new replacement costs for any item that is lost or damaged in any way and is beyond economic repair. If any hired item is retained beyond the agreed hire period additional charges will be incurred.

Hire plinth cancellations

Once booked and paid for, hire plinths are reserved for you.

Cancellations up to 7 days before hire start date: full refund.

Cancellations between 7 days and 48 hours notice of hire start date: we will take a cancellation fee of 50% of hire cost.

Cancellations within 48 hours of hire start date: we will take a cancellation charge of 100% of your hire fee.

(We will refund 100% of your deposit)

Liability affecting sales and hire

It is the responsibility of the customer to ensure the product they have chosen is entirely suitable for the purpose for which it is ultimately intended.

The materials on our website are provided "as is" without any express or implied warranty of any kind. This includes warranties of merchantability, non infringement of intellectual property, or fitness for any particular purpose or event.

Under no circumstances shall Artplinths or its suppliers be liable for any damages whatsoever (including and without limitation, damages for loss of profits, business interruption, loss of information, indirect or punitive damages) arising out of the use of or inability to use the products, even if Artplinths/London Art Workshop Ltd has been advised of the possibility of such damages.

Artplinths and its suppliers further do not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within our website.

Artplinths comply with distance selling regulations concerning our readymade and made-to-order plinths (please see above). We try very hard to keep this site up to date and accurate; however, errors and exclusions are omitted.

Deposit

Security deposit £50 per item. This is usually assigned to your card as an authorisation (like booking a hotel) on small orders, on larger orders it’s added to your invoice. For larger orders this is limited to £200 + vat (this is not the limit of your liability). When goods are returned we quickly appraise them. If all is well we cancel or refund your deposit. We will contact you if there are any loss or damage issues.

We assess damage as follows:

1. Returns in good condition in the protective packaging supplied, with normal handling marks and scuffs are acceptable – no charge.

2. Returns in repairable damaged condition: we deduct £25 per hour for repairs (usually . Damage can include but is not limited to, glue, tape, paint etc applied to the plinth which needs to be removed. Collision damage, plinths have been dropped or badly treated,

stains or water damage, holes.

3. Returns in irreparable condition: we will charge you the retail value of replacing the stock.

4. From £10 charged for missing or damaged boxes and packaging(per item)

5. Perspex cases returned with any marks or damage – we charge retail value if these cannot be repaired. The main source of damage is due to the plinths being dropped on their corners and this must be avoided. In case of loss you will be charged the cost of the item in addition to the hire fee.


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