Frequently asked questions

Q I need some plinths today, do you have any available?
A Yes, we keep in stock most sizes that appear on the website 

Q Do you make bespoke-sized plinths?
A Yes we do, and in any size and finish.

Q Can I drop in to see you in person to discuss a job?
A Yes, do please make an appointment as sometimes we are working on site. [email protected]

Q Are you open evenings/weekends?
A No I’m afraid not. 10am-6pm Monday to Friday.

Q Do prices quoted include VAT?
A Prices displayed are plus VAT.

Q My object/sculpture is very heavy, what is the maximum acceptable weight?
A Let us know if you intend to display an unduly heavy item and we will reinforce your plinth. Maximum weight is difficult to predict as it depends how the weight is distributed.

Q What material is the plinth made of?
A “Medite Premier” – medium-density fibreboard (known as MDF). This is a quality light and very flat, stable product. The fibres used are from fast-growing softwoods and as such are considered sustainable. Plus the majority of the material that goes into it is waste product from other processes, so it can also be considered green.

Q What does mitred mean?
A  Mitred-all-round plinths have no seen edges as the boards are all cut to 45 degree angles so that they fit together as seamless planes. (We do not make butt-jointed plinths because they tend to fur up and yellow at the ends on painting.)

Q Do you do formaldehyde-free plinths?
A Yes we do.

Q Do you do fire-retardant plinths?
A Yes we do. 

Q Do you provide perspex display cases?
A Yes, we have 4 stock sizes to fit our plinths: three cubes at 30, 40 and 50cm height width and depth, and a taller 40H x 30W x 30D cm. Perspex display hoods are also available bespoke in any size.

HIRE
Q What is the cost of hiring the plinths?
A Small £35, Medium £49, Large £55, X Large £65 for up to 1 week  (first week) then from £8 per week thereafter

Q Can I return hire plinths at night or at the weekend?
A Yes, you may return them 24/7 to our locked container at London E5 8HL.

Q What size plinths do you have for hire?
A See our plinth hire section for a full list of sizes, over 200 plinths from stock!

Q I would like to hire black plinths. Can you help?
A Yes! We keep 12 black plinths 100H x 40WD cm for hire at the standard rates. if you need more or other sizes, additional painting costs apply (see next question).

Q Do you have plinths in colours other than black and white for hire?
A Plinths can be painted to suit your needs at a cost of £30 per plinth (white to a colour and back to white) + the cost of paint. (This is discounted for larger orders of 5 or more units.)

Q How does payment and deposit work?
A Smaller orders: the easiest way to arrange payment is by card. We can authorise the card for the total including the deposit (like booking a hotel) then convert all but deposit to a purchase when the plinth & packaging is returned. 

Larger orders: we issue a pro-forma invoice for advance payment including a returnable deposit of £50 per plinth to a maximum deposit of £200.

Q What if the goods get lost or damaged?
A Returns in repairable damaged condition: we deduct refurb costs, currently at £25 per hour per plinth – usually 1 hour per plinth only.
Returns in unrepairable condition: we will charge you the retail cost of replacement.

DELIVERY

Q Can you arrange the transport for me?
A Yes – if you are in London, we use couriers to do deliveries as we have found this to be the cheapest, most efficient solution. Cost depends on your postcode; for this reason prices quoted are always plus delivery. If you are outside London it may be cheaper to arrange a shipper locally. 

Q Can I book a delivery for a certain time/date?
A Yes – if you are in London we can send items out with a courier service. 

If you are outside London, plinths ordered from the website are usually sent within 3-10 days and arrive within a couple of days of that (like posting a letter), but we can also send things out for next-day delivery by courier at cost.*
*Providing stock is available.

Q What is the lead time for bespoke plinths?
A This varies – usually from 2 working days to 15 working days, depending on how busy we are and the nature of the job.


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